I paid for three-day shipping and the mezuzah was marked shipped with enough time for it to arrive. However, someone put the UPS box in the pile for the USPS, so the mezuzah did not arrive in time for the occasion it was ordered for. I called and emailed customer service and they refunded my shipping and sent a new one. Ultimately I received what I ordered, but it did not arrive in time.
jg07/18/2016, 11:32 AM
I was VERY PLEASED with your service. I received my purchase promptly. The salesman was so kind, and helpful. Very efficient, and extremely professional. Excellent site.
Andy Linkow06/30/2016, 12:44 PM
Overall wonderful experience ordering through Mezuzah Master!
Anita06/27/2016, 12:21 PM
The funky symbols tree of life mezuzah is so colorful and even more beautiful in person.
Going to be an excellent housewarming gift!!
Dawn06/23/2016, 09:35 PM
The mezuzah is just great. It is for my Australian son who lives near the sea. Nothing could be more perfect!
AnnRita Edelberg06/09/2016, 11:53 PM
I am very satisfied with my purchase of 5 different Mezuzahs and kosher parchments. The salespeople were helpful in ensuring that delivery was prompt and even called me to verify my mailing address was correct. I would certainly buy from them again without hesitation.
Murray G06/09/2016, 11:07 PM
We have not used the wedding glass yet, but I like the design and the fact that it came quickly and helped my anxiety about details of the wedding.
Linda in Seattle06/05/2016, 11:31 AM
I love the selection, the quality, the customer service, and the shipping speed. I was very pleased. I had a banking issue when attempting to place an order online, and I called Mezzuzah Master to rectify it. They helped me promptly and courteously and I had my new Mezzuzah case in three days. I am happy. :-)
Paula05/23/2016, 11:38 AM
It was a very good experience. Thanks.
Jonathan Sandler05/18/2016, 11:34 AM
I am very pleased with this beautiful mezuzah that was promptly shipped and I was so glad when it arrived. Today, finally I said the barucha, affixed it to the doorpost and a wonderful feeling washed over me. And it looks so beautiful. Thank you so much for offering these treasures.